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1-800-229-5NWC (229-5692)
RETURN POLICY
Returns will only be accepted with a RMA number,
and ask for an RMA Number. RMA Number must be printed clearly on the Outside of the Package. Ship Package Post Paid to:
NWC
Attn: Returns Rma #
3011 Moseley Road
Utica, KY 42376
- Due to the Nature of the Product, Absolutely NO RETURNS on Pepper Sprays!
- All Returns or Exchanges must be in original packaging, in "Like New" condition.
- They must be accompanied by a copy of the Original Sales Invoice (this Invoice was in the Package when it was delivered).
- Clearly State Item or Items you would like in Exchange for your Return.
- You must Prepay the Shipping to Return the Item.
- If your exchange requires any additional payment to process, we will charge it to the last credit card account number you submitted to our company, unless otherwise stated.
- If your exchange entitles you to an account credit, we will refund the difference to your credit card account. The account credit granted will be reflected on your credit card statement.
- No restocking fees apply to exchanges.
20% Restocking will be deducted from any Refund. The shipping charges are non recoverable.
- Return the unused part in it's original packaging, in "like new" condition within 30 days.
- We reserve the right to decline refunds on damaged merchandise.
- If the return has been altered or damaged during improper installation, application, operation or in any way that prevents the item from being sold as new, a credit will not be issued.
- No Cash Refunds! Company Check or if Items were Paid for by Credit Card, Then you can only receive a Credit on your Credit Card.
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© 1993 - 2006 North Western Communications, Inc.
Unauthorized use or reproduction of anything contained within this website is strictly prohibited. Please direct comments to the Webmaster. |
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Address:
3011 Moseley Road
Utica, Kentucky 42376 |
Monday-Friday
7am-6pm CST |
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| We accept credit cards using our secure online server, or you may call us: 1-800-229-5692. |
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Free shipping
on all products! |
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No Sales to Minors!
We ship to US
destinations only. |
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